Effective Date: 31-05-2025
At Attentional Surgical, we understand the importance of timely delivery for medical professionals and healthcare providers. Below is our detailed shipping policy.
1. Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer standard and expedited shipping options. Shipping carrier and method depend on the delivery location and customer preference.
3. Shipping Rates
Shipping costs are calculated at checkout based on weight, dimensions, and destination. Free shipping may be offered for qualifying orders.
4. Delivery Time
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Domestic Shipping: 3–7 business days
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International Shipping: 7–21 business days (subject to customs clearance)
5. Tracking Orders
Once your order is shipped, you will receive a confirmation email with tracking information.
6. International Shipping
International customers are responsible for any customs duties, taxes, or import charges incurred. These charges are not included in our prices.
7. Delays and Issues
While we do our best to ensure timely delivery, Attentional Surgical is not responsible for delays caused by courier services, customs, or unforeseen circumstances.